Customers may return unopened, undamaged products within 14 business days of receipt, including a copy of the invoice or packing slip. Return shipping costs are the responsibility of the customer. If the product is returned correctly, the purchase price will be refunded within 14 days. You can read the full returns policy here.

Orders within the Netherlands are usually delivered the next day via DHL; shipping is free for orders over €65 (up to 15 kg). Free shipping applies to Belgium for orders over €75, with a surcharge for shipments over 2 kg. In the event of a delayed or missed delivery, Now or Never Suppz offers support and can initiate an investigation with the carrier. You can read the full shipping policy here.

If your package hasn't been delivered within four business days of shipping, please contact us so we can initiate an investigation with the carrier. During this investigation, you'll need to complete and sign a questionnaire; this can take up to a week. If the package is definitely missing, we'll refund the amount or resend the order.

We use your personal data solely to process orders and send relevant newsletters. Your information is stored securely and never shared with third parties without permission. We comply with applicable privacy laws. You can read the full privacy policy here.

By placing an order, you agree to the Now or Never Suppz Terms and Conditions. These contain agreements regarding delivery, payment, returns, liability, and the use of our products. We handle every order with care and comply with applicable laws and regulations. You can read the full terms and conditions here.